Thorsbrenner

Refund Policy

 Free Returns

Are you not entirely happy with your purchase you have 14 calendar days to return an item from the date you received it, free of charge.

To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging and shows no signs of usage
  • Your item needs to have the receipt or proof of purchase.

To make a refund, please contact hello@thorsbrenner.com  and we will send you a label to put on your return parcel.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

CONTACT US

If you have any questions on how to return your item, please do not hesitate to contact us at hello@thorsbrenner.com .